Facialfortress

Order Processing

All orders are processed within 2–3 business days after confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day
  • Once your order is processed, you will receive a confirmation email

Shipping Locations

Currently, we ship within the United States.

Estimated Delivery Time

  • Standard Shipping (USA): 3–7 business days
  • Delivery times may vary depending on your location and carrier

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Your location
  • Shipping method selected

We may offer free shipping promotions from time to time.

Order Tracking

Once your order has shipped:

  • You will receive a tracking number via email
  • You can track your shipment through the carrier’s website

Shipping Carriers

We partner with trusted carriers to ensure safe and timely delivery of your order.

Delays

Delivery delays may occur due to:

  • Weather conditions
  • Carrier issues
  • High order volume

If your order is delayed, don’t hesitate to get in touch with us for assistance.

Incorrect Address

Please make sure your shipping details are accurate.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery
  • Provide your order number and photos (if applicable)

We will review and assist you as quickly as possible.