Last Updated: (November 10, 2025)
Welcome to Facial Fortress. By accessing or purchasing from our website (www.facialfortress.com), you agree to the following Terms and Conditions. Please read these carefully, as they govern your relationship with Facial Fortress and your use of our products and services.
If you do not agree to these terms, you may not access or use this website.
1. General Overview
Facial Fortress is a men’s skincare brand developed under the guidance of Dr. Eddie Valenzuela, focused on providing dermatologist-tested solutions for healthy skin, scalp, and beard care. Throughout this site, the terms “we,” “us,” and “our” refer to Facial Fortress. The term “you” refers to the visitor or customer using our website.
By using this website or placing an order, you confirm that:
You are at least 18 years of age, or accessing under the supervision of a parent or guardian.
The information you provide is accurate, current, and complete.
You agree to comply with all applicable U.S. laws and regulations.
2. Use of Our Website
You agree to use www.facialfortress.com only for lawful purposes. You must not:
Engage in any fraudulent, abusive, or harmful activity.
Copy, reproduce, or distribute any content or material from this website without prior written consent.
Attempt to interfere with the site’s functionality or security.
Any violation may result in termination of access or legal action.
3. Product Information and Medical Disclaimer
Facial Fortress products are doctor-developed and dermatologist-tested, designed to support skin and beard health. However, all content and product information provided on this site, including text, graphics, and recommendations, are for informational purposes only and not intended to replace professional medical advice.
If you have a skin condition, allergy, or persistent irritation, consult a qualified dermatologist before using our products.
Facial Fortress does not guarantee that every product will suit every skin type. Individual results may vary.
4. Pricing and Availability
The price displayed on our website is listed in U.S. dollars (USD) and is subject to change without prior notice. We reserve the right to modify or discontinue any product at any time and correct any errors, inaccuracies, or omissions (including pricing or product descriptions).
We make every effort to ensure that product details and availability are accurate, but we do not guarantee that all information is error-free.
5. Orders and Payments
When you place an order through www.facialfortress.com, you agree to provide accurate billing and shipping details.
All payments must be completed before an order is processed. Facial Fortress reserves the right to cancel or refuse any order suspected of fraud or unauthorized activity.
Accepted payment methods are displayed during checkout. Your payment information is processed securely through trusted third-party gateways, and we do not store credit card details on our servers.
6. Shipping and Delivery
We currently ship within the United States only. Orders are typically processed within a few business days and delivered within approximately 7 days after dispatch.
Shipping times may vary depending on location, carrier performance, and order volume. Facial Fortress is not responsible for delays caused by weather, carrier errors, or unforeseen circumstances beyond our control. For more details, check out the delivery FAQs.
7. Returns and Refunds
Our Refund Policy applies to all product returns. We accept returns within 14 days of delivery for items that are unused, sealed, and in their original packaging, or in cases of damaged or defective products. Facial Fortress covers the cost of return shipping for approved claims.
Refunds are issued to the original payment method once the returned item is received and inspected. For complete details, please review our full Refund Policy page.
8. Promotions and Discounts
Facial Fortress may offer limited-time promotions, such as a 20% discount on first orders. These offers are subject to change or cancellation at any time without notice.
Promotions cannot be combined with other offers unless specifically stated.
9. Intellectual Property Rights
All content on this website, including images, text, product descriptions, graphics, logos, and videos, is the property of Facial Fortress or its content partners and is protected by U.S. and international copyright laws.
You may not reproduce, modify, or distribute any material from this website without our written consent.
10. Limitation of Liability
Facial Fortress shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
This includes (but is not limited to) loss of data, business interruption, or allergic reactions caused by misuse or misunderstanding of product instructions.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes shall be resolved under the jurisdiction of the competent U.S. courts.
12. Changes to These Terms
We may update or modify these Terms and Conditions at any time. The revised version will be posted on this page with an updated date. Continued use of our website after changes means you accept the new terms.
13. Contact Information
For any questions about these Terms, please contact our support team at:
Email: dreddie@happycappyshampoo.com